Privacy Policy

This page was last updated on October 11, 2026.

We know you place your trust in us. We therefore consider it our responsibility to protect your privacy. This page tells you what personal information we collect when you use our website, why we collect it, and how we use it. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This privacy policy applies to the services of Smith & Granville. Please be aware that Smith & Granville is not responsible for the privacy practices of other sites and sources. By using this website, you accept this privacy policy.

Information we collect

When you place an order or contact us, we ask for personal information such as your name, email address, shipping address and phone number. This information is used to process your order, deliver your products and provide customer service. It is stored on secure servers of Smith & Granville or those of our service providers. Payment details are processed securely by our payment providers and are not stored by us.

Communication

If you send us emails or other messages, we may keep those messages. We may ask you for personal information relevant to the situation. This allows us to process and respond to your requests.

Cookies

This website uses cookies (small text files stored on your device) to make the site work, to understand how visitors use it, and to show relevant advertising. We use this information to improve our website and services.

Purposes

We do not collect or use information for any purpose other than those described in this privacy policy, unless we have obtained your prior consent.

Third parties

We only share information with the service providers we use to run our online store, such as our e-commerce platform, payment providers, shipping and tracking services, email marketing tools and advertising partners. These providers use your information only to perform their services for us. We never sell your personal information.

Your choices regarding personal data

You can request access to, correction of, or deletion of the personal information you have provided to us at any time.

Unsubscribe from our emails: at the bottom of every email you'll find the option to update your details or unsubscribe.

Change or remove your details: please contact us using the details below.

Disabling cookies

Most browsers accept cookies by default, but you can set your browser to refuse cookies or to notify you when a cookie is sent. Some features of our website may not work properly if cookies are disabled.

Changes

We may update this privacy policy from time to time. We recommend checking this page regularly.

Questions and feedback

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Smith & Granville
support@ashworthboutique.com